m56 Privacy Policy — Your Data, Your Rights

This privacy policy explains how m56 how we ("us", "our") collect, use, and protect your ("user", "you") personal information. This m56 Applies to the website, mobile app, and all associated services.

By creating an account or using m56's services, you agree to this Privacy Policy. Protecting your data is not just a legal obligation for us — it is an ethical responsibility.

m56 We comply with Bangladesh and international data protection laws. Our privacy compliance team conducts regular policy reviews to ensure the highest standards of protection are maintained.

m56 Only the information necessary to provide our services is collected. Gathering unnecessary data goes against our policy.

Information collected directly from you:

Automatically collected information:

m56 Your information is used solely for the purposes listed below. The legitimate basis for each purpose is clearly stated.

m56 never sells your personal information for profit or shares it unnecessarily without compensation. However, we work with a limited number of third parties where required — details are provided below:

• Payment Processors (bKash, Nagad, Rocket) — solely for completing transactions
• Identity verification provider — for the KYC process
• Cybersecurity partner — for fraud and scam detection
• Law Enforcement Agencies — subject to court orders or legal obligations
• Cloud Infrastructure Provider — for secure server operations

We maintain strict Data Processing Agreements (DPAs) with every third party. They may only use your data for specific purposes and within defined timeframes. Any use beyond the agreement is strictly prohibited.

m56 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Types:

• Essential Cookies — to maintain your login session and ensure security — cannot be disabled
• Performance Cookies — to analyse which sections of the site are used and how often
• Functional Cookies — to remember your preferred language and settings
• Marketing Cookies — to show relevant offers (with consent)

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

m56 No data is retained beyond what is necessary. Retention periods are determined based on purpose and legal obligations.

Once the retention period expires, data is securely deleted or permanently anonymised.

m56 We employ industry-leading technical and organizational measures to protect your data. For us, security is an ongoing commitment — not a one-time task.

• All passwords are encrypted using bcrypt hashing
• Automatic account lock and alert on suspicious login attempts
• Regular Penetration Testing & Vulnerability Scanning
• Mandatory Data Protection Training for Staff

You have a number of important rights over your personal data at m56. To exercise any of them, contact our support team — we are required to respond within 30 days.

m56's services are strictly for individuals aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If a parent or guardian suspects their child is using m56, please contact us at privacy@m56.bio.

Due to business changes, legal updates, or the introduction of new technologies m56 This Privacy Policy may be updated at any time.

• For significant changes, you will be notified by email at least 7 days in advance
• For minor changes, a notice will be published on the website
• Continued use of the service after changes constitutes acceptance of the updated policy
• Previous versions are always available in our archive

Current version of this policy 1 January 2026Effective from.

For any questions, complaints, or requests regarding this Privacy Policy, please contact our dedicated Privacy Team. We are committed to responding within 30 days.